Política de reembolso

We are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, we offer a straightforward return process in accordance with the policy outlined below.

Eligibility for Returns

To be eligible for a return, the item must meet the following conditions:

• The product must be unused and in the exact same condition as when you received it.
• The item must be retained in its original packaging.

Return Timeframe

You have 30 days from the date of receipt to initiate a return request. Requests made after this period may not be accepted.

How to Initiate a Return

To start the return process, please send an email to jagged-tooltip1m@icloud.com. In your email, include your order number and details regarding the item(s) you wish to return. Please note: You must email us to obtain the correct return address and further instructions. Returns sent without prior authorization or to an incorrect address may not be processed.

Refund Processing

Once we receive your returned item and verify that it meets the eligibility criteria, we will proceed with your refund. Please allow 7 to 14 business days for the refund to be processed and reflected in your original payment method.

If you have any questions or require assistance regarding your return, do not hesitate to contact our customer support team at jagged-tooltip1m@icloud.com.